What you should know before signing on with an EMR

When considering signing up for an Electronic Medical Records (EMR) software service, Physical Therapy (PT) clinics should keep a few key factors in mind. Firstly, it’s important to consider customization options. PT clinics have unique needs, so it’s essential to select EMR software that can be customized to meet those specific requirements. This may include features such as templates for evaluations, progress notes, and treatment plans.

Secondly, clinics should evaluate the user-friendliness of the software. The EMR software should be easy to use and navigate for both clinical and administrative staff. It’s often helpful to try a demo or trial period to evaluate the software’s usability.

Other important considerations may include the level of support provided by the software provider, data security measures, and cost. Ultimately, it’s crucial to select an EMR software service that is tailored to the unique needs of your PT clinic and provides a user-friendly experience for staff.

We have included a list of questions we think every physical therapy clinic owner should ask and know before signing a new contract. Check out our list of “need-to-know” questions below and if you want to know our answers give us a call today!

Questions you should ask in your meeting:

  1. What do you mean when you say your EMR and billing are integrated?
  2. Do I need a separate billing company?
  3. Does your EMR have templates?
  4. Does your software have a patient portal?
  5. Is your EMR Medicare Compliant?
  6. What reports can I run in your software?
  7. What support do you provide for the software?
  8. Do you recommend/partner with a billing company? What do they charge?
  9. How does your software ensure privacy, security, and backup of my files?
  10. Is your software HIPPA compliant?
  11. Is there an extra charge for MIPS submission?
  12. How do you price your software?
  13. What is the difficulty level of learning your software?
  14. What training is available for your software?

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