FOCUS Collections – S4PT’s Fully Integrated Billing Solution

What is FOCUS Collections?

FOCUS Collections is Systems4PT’s fully integrated physical therapy billing solution and the largest department within Systems4PT. It increases a practice’s collections by an average of 9.6% compared to their prior approach to billing. These unmatched collection performances are a result of solid fundamentals: communication, accountability, and technology.


Outsourced billing has become a frustrating game. You pay staff to search for denied claims and then set up weekly meetings with the billing company.

FOCUS Collections is different. FOCUS proactively notifies the practice of EVERY unpaid claim. View the billing notes and track the claim status. Work with your FOCUS team member for guidance (e.g., “COBRA benefits are exhausted; use this new policy”). See FOCUS’s responses live as a team member communicates with you in our billing module.

You don’t have to waste time managing billing. All issues are communicated proactively in real time.


FOCUS Collections is accountable for getting claims paid, including telehealth claims. We do not write off any claims without written instructions. If that ever happens, we credit the practice for the net payment amount. Likewise, if a claim is signed on a timely basis and FOCUS Collections fails to submit the claim to the payor prior to timely filing, we credit the practice for that claim. FOCUS is accountable if all payor rules are satisfied.


FOCUS Collections manages every claim with U.S.-based Systems 4PT employees. We leverage technology to collect more cash in less time than any other approach. Specifically, we use proprietary artificial intelligence to guide collections. We leverage technology to collect more cash in less time than any other EMR. Specifically, we use artificial intelligence to guide collections. Our system software establishes “payment standards” for every payer by analyzing every claim for every patient in your region. The system then tells a FOCUS member which claims to work and in what order.
As such, FOCUS Collections is working claims in 15 – 18 days vs. waiting for 30—or 45 days past due to make collection calls.
In an industry that averages collections in 45 days, while other billing companies brag about a 36-day collection cycle, Systems 4PT’s Focus Collections averages a 17-day collection cycle. This stat includes workers comp, L&I, and motor vehicle claims.

We offer a 9.6% average increase in collections paired with our fully integrated EMR for 30% less than any other physical therapy billing company charges.

Systems 4PT was founded in 2003 and has the experience. We’re owned and managed by our founding management team, not by a bank, and we don’t nickel-dime our practices.

If you’re looking for higher collections, with better communication from a billing partner who is accountable for getting you paid (including telehealth).

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