What you should know before signing on with an EMR

Signing up for an EMR can be intimidating. Understanding what you should know before signing on with an EMR and preparing a list of questions can make the process easier and give you more confidence in your final decision. Firstly, it’s important to consider customization options. PT clinics have unique needs, so it’s essential to select EMR software that can be customized to meet those specific requirements. This may include templates for evaluations, progress notes, and treatment plans.

Secondly, clinics should evaluate the user-friendliness of the software. The EMR software should be easy to use and navigate for both clinical and administrative staff. Trying a demo or trial period to evaluate the software’s usability is often helpful.

Other important considerations may include the level of support provided by the software provider, data security measures, and cost. Ultimately, it’s crucial to select an EMR software service tailored to your PT clinic’s unique needs and provides a user-friendly experience for staff.

We have created a list of questions we think every physical therapy clinic owner should have so they can gather all the information they need to know before signing on with a new EMR. Check out our list below, and if you want to know our answers, call us today!

Questions you should ask before signing on with an EMR:

  1. What do you mean when you say your EMR and billing are integrated?
  2. Do I need a separate billing company?
  3. Does your EMR have templates?
  4. Does your software have a patient portal?
  5. Is your EMR Medicare Compliant?
  6. What reports can I run in your software?
  7. What support do you provide for the software?
  8. Do you recommend/partner with a billing company? What do they charge?
  9. How does your software ensure privacy, security, and backup of my files?
  10. Is your software HIPPA compliant?
  11. Is there an extra charge for MIPS submission?
  12. How do you price your software?
  13. What is the difficulty level of learning your software?
  14. What training is available for your software?

Interested in learning Systems4PT’s answers to the above questions? Use the buttons below to give us a call or request a free demonstration of our software!

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